FREE Course on Workforce Skills

Relias Academy features complete professional and staff training that is essential for your continuing education. Our extensive library of interactive, self-paced courses are accredited by more than 100 boards and CE approval bodies.

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FREE Course - Conflict Management

Any work situation involves juggling diverse tasks and interacting with a variety of different people. This course reviews the sources of potential conflict in the workplace along with effective conflict resolution strategies you can use to keep your work environment productive and professional.

conflict management

Learning Objectives:

  • Describe sources of potential conflict.
  • Identify the stages of conflict.
  • Recognize and use different approaches for handling conflict effectively.

This is just one of more than 1500 courses that can be found in the Relias Academy Library.

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